Cambridge City Council - On-hold Music Services 2020

Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: \r # Designated & Experienced Account Management \r # Dedicated & Experienced Studio Help Desk \r # Highly Efficient turn-around of Orders < 3 working days with emergency turn around as required \r # Professional Voice Artists \r # High Quality Recordings to Contact Centre Standards\r # Secure Delivery of Recordings via FTP \r # Guaranteed Voice Availability \r # Access to, and use of, non-copyr...