Call Ticketing System
Leicestershire County Council (LCC) and Nottingham City Council (NCC) formed East Midlands Shared Services (EMSS) as a partnership in 2010 to deliver HR, payroll and finance transactional shared services. EMSS is now looking to replace its ticketing system that is used for Customer Service Enquiries/Help Desk function. The solution must be hosted and must meet the requirements set in Section 3 in the RfQ document. For further information please visit our procurement portal www.eastmidstenders.org
Buyer
Leicestershire County Council
Value
£40,000
Published
14 Mar 2017
Closes
28 Mar 2017
Procurement details
Source
Contracts Finder
Region
Leicestershire CC and Rutland
Procurement method
Open
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72212445
Customer Relation Management software development services
Lots
Lot default Call Ticketing System
£40,000
Leicestershire County Council (LCC) and Nottingham City Council (NCC) formed East Midlands Shared Services (EMSS) as a partnership in 2010 to deliver HR, payroll and finance transactional shared services. EMSS is now looking to replace its ticketing system that is used for Customer Service Enquiries/Help Desk function. The solution must be hosted and must me...
Delivery: East Midlands · United Kingdom, East Midlands, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
14 Mar 2017
Opportunity notice on Contracts Finder
Tender notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.