Interactive Voice Response and Self-serve Telephony
TFL issues this notice to seek an expression of interest from prospective suppliers for Interactive Voice Response (IVR) and Self-serve Telephony (SST). TfL may hold a supplier day with those who have expressed an interest and would like to attend (presentation and Q&A session) to explore what options are currently available in the market, and to gain a better understanding of how the technology may have changed. TfL's Contact Centre Operations (CCO) ultimate intention is to procure Interactive Voice Response (IVR)...
Buyer
Transport for London
Value
Not provided
Published
30 Jan 2018
Closes
30 Jan 2018
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64213000
Shared-business telephone network services
Lots
Lot default Interactive Voice Response and Self-serve Telephony
Value not provided
TFL issues this notice to seek an expression of interest from prospective suppliers for Interactive Voice Response (IVR) and Self-serve Telephony (SST). TfL may hold a supplier day with those who have expressed an interest and would like to attend (presentation and Q&A session) to explore what options are currently available in the market, and to gain a bett...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkEarly engagement notice on Contracts Finder
30 Jan 2018
Early engagement notice on Contracts Finder
Market engagement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.