Mystery Shopper
The mystery shopping programme aims to provide qualitative information and evidence to support the organisationâs customer insight including: ⢠Collecting specific feedback on operational issues; ⢠Complementing existing customer feedback; ⢠Informing activities to continually improve services; and ⢠Support the evaluation of Merseytravelâs products and services. * Please be advised this opportunity is invite only
Buyer
Merseytravel
Value
£60,000
Published
18 Nov 2016
Closes
19 Oct 2016
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79310000
Market research services
Lots
Lot default Mystery Shopper
£60,000
The mystery shopping programme aims to provide qualitative information and evidence to support the organisationâs customer insight including: ⢠Collecting specific feedback on operational issues; ⢠Complementing existing customer feedback; ⢠Informing activities to continually improve services; and ⢠Support the evaluation of Merseytravelâs produ...
Delivery: North West · United Kingdom, North West, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
6 Oct 2016
Opportunity notice on Contracts Finder
Tender notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.