GB-Glasgow: Contact Centre Services
Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres
Buyer
STUDENT LOANS COMPANY
Value
£82,600,000
Published
15 Apr 2025
Closes
17 Dec 2024
Procurement details
Source
Contracts Finder
Region
Darlington
Procurement method
Not Specified
Category
Services
Contract starts
30 Mar 2025
Contract ends
30 Mar 2029
CPV classifications
79342300
Customer services
Lots
Lot default GB-Glasgow: Contact Centre Services
£82,600,000
Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
15 Apr 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
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Not provided
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Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.