GB-London: 002194 REAP-RACIAL AND ETHNIC BACKGROUND OF LIBRARY USERS AND NON USERS

The overall goal of this research is to enable the British Library to become more inclusive and welcoming to a more racially and ethnically diverse and representative audience in order that we can attract and support a diverse community more effectively. In achieve this goal, we require: •A deeper understanding of cultural nuances (i.e. perceptions, awareness and attitudes) of those from ethnically diverse communities, and •Clear, actionable recommendations for the changes (i.e. practical steps) we can make as...