RBBC - KR Customer Relationship Management Solution - AWARD
To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a 'single view of the customer' and integrate with existing Line of Business systems.
Buyer
SE Shared Services
Value
£96,540
Published
8 Mar 2017
Closes
30 Dec 2016
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
8 Mar 2017
Contract ends
7 Mar 2020
CPV classifications
48445000
Customer Relation Management software package
Lots
Lot default RBBC - KR Customer Relationship Management Solution - AWARD
£96,540
To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a 'single view of the customer' and integrate with existing Line of Business systems.
Delivery: South East · United Kingdom, South East, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
8 Mar 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.