Provision of a Customer Portal and Customer Relationship Management System
The scope of this tender is to provide a whole customer services solution including a Customer Portal, a CRM system, integrated interactive maps, integrated chat, integrated middleware for robust real time back office integration and to replace or incorporate all the current CRM, Online Form, Chat, social media integration and Integration functionality of the current solution.
Buyer
Calderdale Council
Value
£420,000
Published
18 Nov 2016
Closes
25 Nov 2016
Procurement details
Source
Contracts Finder
Region
Yorkshire and the Humber
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot default Provision of a Customer Portal and Customer Relationship Management System
£420,000
The scope of this tender is to provide a whole customer services solution including a Customer Portal, a CRM system, integrated interactive maps, integrated chat, integrated middleware for robust real time back office integration and to replace or incorporate all the current CRM, Online Form, Chat, social media integration and Integration functionality of th...
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
4 Oct 2016
Opportunity notice on Contracts Finder
Tender notice · Web page
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