Information, Advice and Guidance Service

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea. The service must be based around the following key considerations to effectively meet the needs of the Council's residents • Information: provide factual, current, and impartial information to clients • Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action. • Guidance: defining and providing rout...