Customer complaints service to the Warm Front scheme

This is a time limited appointment of Carillion Energy Services (CES) to provide a limited service to the Department of Energy and Climate Change to handle any complaints from existing customers under the UK Government’s Warm Front Scheme which has now closed. The Warm Front Scheme was Government’s primary tool for improving the homes of households in or at risk of fuel poverty in England. It provided a range of energy efficient heating and insulation measures to private sector households in receipt of certain...