SCC JM Healthwatch and Independent NHS complaints Advocacy service

The Surrey County Council is seeking to commission a local Healthwatch and Independent NHS Complaints Advocacy service. The provision of the Healthwatch service will include: • Information, Signposting and Advice • Community Research and Engagement • Evidence, Insight and Influence The Independent NHS complaints advocacy service for Surrey will cover provision of assistance for individuals making or intending to make an NHS complaint (which includes a complaint to the Health Service Ombudsman). The contract d...