Contact Centre Platforms
Contact Centre Platform including Telephony for the Contact Centre, Workforce Management, Knowledge Management, Speech Analytics, IVR for a complete Omnichannel Contact Centre Experience.
Buyer
Liverpool City Council
Value
£1,500,000
Published
16 May 2019
Closes
17 Jun 2019
Procurement details
Source
Contracts Finder
Region
Liverpool
Procurement method
Other
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot default Contact Centre Platforms
£1,500,000
Contact Centre Platform including Telephony for the Contact Centre, Workforce Management, Knowledge Management, Speech Analytics, IVR for a complete Omnichannel Contact Centre Experience.
Delivery: North West · United Kingdom, North West, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
16 May 2019
Opportunity notice on Contracts Finder
Tender notice · Web page
Advert
Not provided
Advert
Tender notice
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