Awarded Contractocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15

GB-London: CON-22-284 Salesforce Consultancy for SCV

The supplier will be required to fully deliver the following key high-level requirements: •Contact Centre Users will be migrated to Service Cloud Voice from Lightning •All current processes will continue to function with no degradation •There will be no negative impact to any internal, external, upstream or downstream systems / processes •Pilot to be built, productionised, and rolled out to users if successful Additional information: Awarded via G-Cloud

Buyer

FCA

Value

£1,092,951

Published

28 Nov 2022

Closes

3 Nov 2022

Procurement details

Source

Contracts Finder

Region

Hackney and Newham

Procurement method

Not Specified

Category

Services

Contract starts

9 Jan 2023

Contract ends

8 Sept 2023

CPV classifications

71316000

Telecommunication consultancy services

Lots

Lot default GB-London: CON-22-284 Salesforce Consultancy for SCV

£1,092,951

The supplier will be required to fully deliver the following key high-level requirements: •Contact Centre Users will be migrated to Service Cloud Voice from Lightning •All current processes will continue to function with no degradation •There will be no negative impact to any internal, external, upstream or downstream systems / processes •Pilot to be...

Delivery: London · United Kingdom, London, United Kingdom

Awarded contract notice on Contracts Finder

28 Nov 2022

Awarded contract notice on Contracts Finder

Award notice · Web page

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Tender notice

Contains public sector information licensed under the Open Government Licence v3.0.