Open Tenderocds-b5fd17-3e9b4d0d-adca-11e6-9901-0019b9f3037b

Out of Business Hours (OOH) Call Handling Service Contract

As part of its service delivery, Reading Borough Council (RBC) is required to provide an Out of Hours (OOH) Call Handling Service for when its Call Centre, switchboard, Civic Offices and satellite offices are closed. The OOH service is required for both members of the public and the Council’s internal departments. The Council currently has in place arrangements for the provision of an Out of Hours Call Handling Service, however this is due to come to an end in January 2017. The contractor will provide an Out of H...

Buyer

Reading Borough Council

Value

£50,000

Published

18 Nov 2016

Closes

28 Oct 2016

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79510000

Telephone-answering services

Lots

Lot default Out of Business Hours (OOH) Call Handling Service Contract

£50,000

As part of its service delivery, Reading Borough Council (RBC) is required to provide an Out of Hours (OOH) Call Handling Service for when its Call Centre, switchboard, Civic Offices and satellite offices are closed. The OOH service is required for both members of the public and the Council’s internal departments. The Council currently has in place arrange...

Delivery: South East · United Kingdom, South East, United Kingdom

Opportunity notice on Contracts Finder

28 Sept 2016

Opportunity notice on Contracts Finder

Tender notice · Web page

Additional information on how to apply for this contract

Not provided

Additional information on how to apply for this contract

Tender notice

Contains public sector information licensed under the Open Government Licence v3.0.