HMRC Sugar CRM

The HMRC Digital Strategy underpins our vision for the type of organisation we want to be and sets out how we will redesign our services to become a digital organisation. HMRC is a customer-focused delivery organisation and fully intends to meet the Government Standards for designing digital services to meet user needs as outlined by the Government Service Manual. User recruitment is a core part of User research, and forms part of our long term strategy of making tax digital. HMRC need to recruit users for research...