Awarded Contractocds-b5fd17-3c52e6a6-4db1-4569-9513-d3d6a5fe66e7

Provision of a Cloud Based Contact Centre Solution

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015). Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.

Buyer

Leicestershire County Council

Value

£2,056,225

Published

10 Sept 2025

Closes

20 Jun 2025

Procurement details

Source

Contracts Finder

Region

Leicestershire CC and Rutland

Procurement method

Other

Category

Services

Contract starts

7 Sept 2025

Contract ends

29 Sept 2028

CPV classifications

31000000

Electrical machinery, apparatus, equipment and consumables; lighting

Lots

Lot default Provision of a Cloud Based Contact Centre Solution

£2,056,225

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015). Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on...

Delivery: England · United Kingdom, England, United Kingdom

Awarded contract notice on Contracts Finder

10 Sept 2025

Awarded contract notice on Contracts Finder

Award notice · Web page

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