SBS22-208 NECS Support & Development Dynamics CRM
NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening. The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solution that was developed for the service to manage the workload, and there are no plans to change this under the current SLA with NHS England. Requirements is for...
Buyer
N H S Shared Business Services
Value
£77,925
Published
18 Mar 2025
Closes
20 Feb 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
7 Mar 2023
Contract ends
7 Mar 2024
CPV classifications
48311100
Document management system
Lots
Lot default SBS22-208 NECS Support & Development Dynamics CRM
£77,925
NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening. The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solut...
Delivery: North East · United Kingdom, North East, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
18 Mar 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
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