HWRC Call-Handling Service
As result of the COVID-19 situation the HWRC service had to be closed on the 24 March 2020 in line with Government rules to prevent the spread of the virus. On the 11 May, following instruction by the Minister for Housing, Communities and Local Government, all 26 sites were re-opened with demand high from the outset and increasing significantly after the first 7 days of operation. Significant traffic management was rolled out at all sites however significant queues resulted which had a significant impact on both ot...
Buyer
HAMPSHIRE COUNTY COUNCIL
Value
£179,165
Published
8 Mar 2021
Closes
5 Jun 2020
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Direct
Category
Services
Contract starts
5 Jun 2020
Contract ends
31 Jan 2021
CPV classifications
79510000
Telephone-answering services
Lots
Lot default HWRC Call-Handling Service
£179,165
As result of the COVID-19 situation the HWRC service had to be closed on the 24 March 2020 in line with Government rules to prevent the spread of the virus. On the 11 May, following instruction by the Minister for Housing, Communities and Local Government, all 26 sites were re-opened with demand high from the outset and increasing significantly after the fir...
Delivery: South East · United Kingdom, South East, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
8 Mar 2021
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.