SLA for the Storage Area Network (SAN)
Charnwood Borough Council accessed G-Cloud 10 framework - RM1557 for the supply of Storage Area Network (SAN). The agreement covers; Remote support and Diagnosis, onsite part replacement. Licence to use & software update, 24 x 7 remote support. 30min P1 remote support. 24 x 7 Hardware support with 4 hour response. 3rd line support is backed off to the manufacturer.
Buyer
Charnwood Borough Council Recycling
Value
£44,000
Published
1 Aug 2019
Closes
4 Feb 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
9 Feb 2019
Contract ends
9 Feb 2022
CPV classifications
50312600
Maintenance and repair of information technology equipment
Lots
Lot default SLA for the Storage Area Network (SAN)
£44,000
Charnwood Borough Council accessed G-Cloud 10 framework - RM1557 for the supply of Storage Area Network (SAN). The agreement covers; Remote support and Diagnosis, onsite part replacement. Licence to use & software update, 24 x 7 remote support. 30min P1 remote support. 24 x 7 Hardware support with 4 hour response. 3rd line support is backed off to the manufa...
Delivery: East Midlands · United Kingdom, East Midlands, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
1 Aug 2019
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.