Awarded Contractocds-b5fd17-35f5e8c4-adc9-11e6-9901-0019b9f3037b

Contact Centre Modernisation S&M

An integrated multi-channel solution providing the following capabilities: -Webchat -Knowledge/E-mail -Social Media

Buyer

DRIVER & VEHICLE LICENSING AGENCY

Value

£746,660

Published

18 Nov 2016

Closes

24 Dec 2015

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

11 Jan 2016

Contract ends

10 Jan 2018

CPV classifications

72000000

IT services: consulting, software development, Internet and support

Lots

Lot default Contact Centre Modernisation S&M

£746,660

An integrated multi-channel solution providing the following capabilities: -Webchat -Knowledge/E-mail -Social Media

Delivery: Wales · United Kingdom, Wales, United Kingdom

Awarded contract notice on Contracts Finder

21 Jan 2016

Awarded contract notice on Contracts Finder

Award notice · Web page

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