Awarded contract
Provision of NICE CXone. This is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI.
Buyer
Department for Education
Value
£1,495,651
Published
4 Dec 2025
Closes
23 Oct 2025
Procurement details
Source
Contracts Finder
Region
Westminster
Procurement method
Selective
Category
Services
Contract starts
1 Dec 2025
Contract ends
30 Nov 2028
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Awarded contract
£1,495,641
Provision of NICE CXone. This is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI.
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
4 Dec 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
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Not provided
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Word document
Contains public sector information licensed under the Open Government Licence v3.0.