Corporate Network Breakfix Support Services (Cisco) - con_12881

Full end-to-end breakfix support services for DfEs corporate network solution which consists of a variety of Cisco hardware. The contract will provide DfE with a two-tier support model against a defined equipment kit list: - For primary locations - onsite 24x7x4 - For secondary locations - onsite 8x7x8 The procurement has been conducted via the 'direct award from the catalogue' buying route under the Crown Commercial Services Framework Network Services 2: Lot 2 (Local connectivity services).