Tender for Revenues & Benefits Customer Portal incorporating Risk Based Verification

Provision of a new Revenues & Benefits Citizen Access Portal. The Council's Revenues, Benefits & Payroll Service currently has an online Housing Benefit and Council Tax Reduction application form and has some functionality for submitting changes in circumstances. It is looking to replace this functionality with intelligent eforms accessible via a customer portal. This will cover all types of changes in circumstances as well as new claims and will facilitate auto update of the Northgate Revenues & Benefits computer...