Integrated Microsoft Teams Telephony with Direct Routing

Awarded using Crown Commercial Service Network Services 2 (RM3808) (Lot 5 IP Telephony) Framework Agreement. Requirement: Integrated Microsoft Teams Telephony with Direct Routing Ofwat's existing telephony solution is a cloud-based service hosted in government data centres, however, it is not Microsoft Teams integrated. It will be a new solution for Ofwat to replace their existing non-Teams integrated solution based on SIP and PSTN. • Teams Voice Direct Routing to integrate with the Teams solution now used widely...