TOM Delivery Partner for CCG (CW95581)
Provision of support and design of a Target Operating Model for Customer Care Group incl. governance, process data, technology, people and skills. Wave 1: better use of planning in operations. Wave 2: enabling CCG to have a flexible workforce.
Buyer
H M REVENUE & CUSTOMS
Value
£4,165,000
Published
18 Dec 2024
Closes
29 Jun 2024
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
21 Jul 2024
Contract ends
21 Jul 2026
CPV classifications
79420000
Management-related services
Lots
Lot default TOM Delivery Partner for CCG (CW95581)
£4,165,000
Provision of support and design of a Target Operating Model for Customer Care Group incl. governance, process data, technology, people and skills. Wave 1: better use of planning in operations. Wave 2: enabling CCG to have a flexible workforce.
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
18 Dec 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
Untitled document
Not provided
Contract signed · PDF
Contains public sector information licensed under the Open Government Licence v3.0.