Awarded Contractocds-b5fd17-2fd79768-071f-455f-9dff-3edaedc32163
Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)
Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.
Buyer
Peterborough City Council
Value
£320,000
Published
19 Jun 2025
Closes
31 Mar 2025
Procurement details
Source
Contracts Finder
Region
Peterborough
Procurement method
Selective
Category
Services
Contract starts
13 Apr 2025
Contract ends
31 Jul 2025
CPV classifications
79512000
Call centre
Lots
Lot default Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)
£320,000
Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
19 Jun 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
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