Voice of the Customer Research Platform procurement
The Authority is seeking approval to procure a SaaS Customer Experience Platform to measure and research customer satisfaction for the services we operate Additional information: Redacted Award Letter and Call-Off Contract attached.
Buyer
Cabinet Office : Cabinet Office
Value
£100,000
Published
25 May 2021
Closes
29 Mar 2021
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
31 Mar 2021
Contract ends
31 Mar 2022
CPV classifications
48517000
IT software package
Lots
Lot default Voice of the Customer Research Platform procurement
£100,000
The Authority is seeking approval to procure a SaaS Customer Experience Platform to measure and research customer satisfaction for the services we operate Additional information: Redacted Award Letter and Call-Off Contract attached.
Delivery: East Midlands · United Kingdom, East of England · United Kingdom, Guernsey, Isle of Man, Jersey, London · United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
25 May 2021
Awarded contract notice on Contracts Finder
Award notice · Web page
REDACTED CCZN21A14 Award Letter v2.0
Not provided
REDACTED CCZN21A14 Award Letter v2.0
Award notice · Word document
REDACTED CCZN21A14 - G-Cloud 12 Call-Off Contract COMPLETE
Not provided
REDACTED CCZN21A14 - G-Cloud 12 Call-Off Contract COMPLETE
Contract signed · PDF
Contains public sector information licensed under the Open Government Licence v3.0.