Awarded Contractocds-b5fd17-2ea3ee45-7ff6-4076-80c4-488acde30fca

Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation

Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.

Buyer

SUFFOLK COUNTY COUNCIL

Value

£230,160

Published

2 Jul 2026

Closes

29 Jun 2026

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

30 Jun 2026

Contract ends

30 Jun 2029

CPV classifications

72000000

IT services: consulting, software development, Internet and support

Lots

Lot default Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation

£230,160

Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.

Delivery: East of England · United Kingdom, East of England, United Kingdom

Awarded contract notice on Contracts Finder

2 Jul 2026

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.