Cambridgeshire County Council Contact Centre Replacement Telephony System
The current telephony system used by The Council is no longer suitable to provide modern Contact Centre functionality so a replacement system is being sought which will provide the functionality that our Contact Centre now require. This is a further competition using CCS Framework 3808 Network Services 2 Lot 13: Contact Centre Services.
Buyer
Cambridgeshire County Council
Value
£344,527
Published
10 Oct 2023
Closes
14 Apr 2023
Procurement details
Source
Contracts Finder
Region
Cambridgeshire CC
Procurement method
Other
Category
Services
Contract starts
14 Sept 2023
Contract ends
14 Aug 2028
CPV classifications
32000000
Radio, television, communication, telecommunication and related equipment
Lots
Lot default Cambridgeshire County Council Contact Centre Replacement Telephony System
£300,000
The current telephony system used by The Council is no longer suitable to provide modern Contact Centre functionality so a replacement system is being sought which will provide the functionality that our Contact Centre now require. This is a further competition using CCS Framework 3808 Network Services 2 Lot 13: Contact Centre Services.
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
10 Oct 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.