FEW1278 - Provision of Emergency Call Handling Services
The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.
Buyer
Leicester City Council
Value
£60,000
Published
2 Jan 2024
Closes
19 Dec 2023
Procurement details
Source
Contracts Finder
Region
Leicester
Procurement method
Other
Category
Services
Contract starts
23 Dec 2023
Contract ends
22 Dec 2024
CPV classifications
50000000
Repair and maintenance services
Lots
Lot default FEW1278 - Provision of Emergency Call Handling Services
£60,000
The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduli...
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
2 Jan 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.