Awarded Contractocds-b5fd17-2b570094-4f34-44f0-8596-effc4851c273

Customer Research Partner

Plus Dane Housing is looking for a preferred partner to deliver elements of our customer research. We are looking to have an approach where service related satisfaction data is collected as the process concludes and allows us to respond more quickly to any issues that the customer may have. We have procured a modern housing management system with the functionality to deliver real time customer satisfaction information as part of our service workflows. It is intended that this way of collecting real time data will a...

Buyer

Plus Dane Housing Ltd.

Value

£400,000

Published

14 Sept 2019

Closes

28 Aug 2019

Procurement details

Source

Contracts Finder

Region

Liverpool

Procurement method

Selective

Category

Services

Contract starts

3 Oct 2019

Contract ends

3 Oct 2024

CPV classifications

79342310

Customer survey services

Lots

Lot default Customer Research Partner

£400,000

Plus Dane Housing is looking for a preferred partner to deliver elements of our customer research. We are looking to have an approach where service related satisfaction data is collected as the process concludes and allows us to respond more quickly to any issues that the customer may have. We have procured a modern housing management system with the functio...

Delivery: North West · United Kingdom, North West, United Kingdom

Awarded contract notice on Contracts Finder

14 Sept 2019

Awarded contract notice on Contracts Finder

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Tender notice

Contains public sector information licensed under the Open Government Licence v3.0.