QU483 - External Tenant Engagement Review for the Housing Service

The Council requires a supplier for the provision of reviewing the tenant engagement practices across the housing service of Birmingham City Council. The review is to ensure that all current processes are compliant with legislation and aligned to best practice of social housing providers in this specific service area. Then to identify improvements and develop an action plan based on weaknesses found in the review. A service provider is required to review and evaluate the tenant engagement function within Birmingham...