Front End Service

The Home Office acting through UK Visas and Immigration (UKVI) is the Authority procuring FES (UK). UKVI's strategic ambition for FES (UK) is to create a streamlined, digitised and accessible application service, whilst offering a choice for customers in how they experience that service and facilitate opportunities to generate revenue that align with customer demand. UKVI's ambition is to move, where appropriate, to a self-service, digital experience for all parts of the application process. UKVI believes that ther...