Awarded Contractocds-b5fd17-27e0d91c-f682-477d-b345-4924c01ca36e

AT1366 - Automated Collection of Council Debt

G-Could Contract Award to Voicescape Limited Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority.

Buyer

Luton Council

Value

£84,704

Published

13 Nov 2025

Closes

14 Oct 2025

Procurement details

Source

Contracts Finder

Region

Luton

Procurement method

Direct

Category

Services

Contract starts

2 Dec 2025

Contract ends

5 Oct 2027

CPV classifications

48000000

Software package and information systems

Lots

Lot default AT1366 - Automated Collection of Council Debt

£84,704

G-Could Contract Award to Voicescape Limited Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority.

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

13 Nov 2025

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.