Contact Centre Support
The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre. The services includes: ⢠Client Success Management ⢠Incident Management ⢠Platform adoption hours
Buyer
COVENTRY CITY COUNCIL
Value
£65,125
Published
24 Jun 2025
Closes
28 Feb 2025
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
31 Mar 2025
Contract ends
31 Mar 2026
CPV classifications
48200000
Networking, Internet and intranet software package
Lots
Lot default Contact Centre Support
£65,125
The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre. The services includes: ⢠Client Success Management ⢠Incident Management ⢠Platform adoption hours
Delivery: West Midlands · United Kingdom, West Midlands, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
24 Jun 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.