Corporate and Contact Centre Telephony Services Tender

This further competition is aimed at securing a five year contract with a single supplier for the provision of a secure cloud-based corporate telephony and contact centre services in a single unified communications system, specifically: • Provision of telephony services which support the longer-term structure and service delivery models for the council as a whole and as an ICT service; • Corporate telephony requirements - provision of secure cloud-based services to all staff for inbound and outbound calls, incl...