For the provision of Visitor and Customer Tracking Research Services 2021 - AWARD

The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements. Lee Valley Regional Park Authority' objectives are: • To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year • To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage. • Identify any issues or areas of improvement tha...