Harnessing Power of I and We Statements

The Care Quality Commission (CQC) require the services of an organisation to deliver critical work to support the development of I and We statements as part of CQC's new regulatory model design. I and We statements are a tool CQC intend to make sure the way CQC assesses services is through the lens of people who use services. I statements describe what good looks like from an individual perspective, and We statements express what service providers should be doing to make sure peoples actual experience of care suppo...