Awarded Contractocds-b5fd17-250c3729-14e0-4af1-9586-b7e2796ccf70

Restart Scheme Extension Customer Satisfaction Survey

A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload, totalling approximately 46,000 responses over the 8 waves.

Buyer

Department for Work & Pensions

Value

£512,298

Published

10 Oct 2025

Closes

4 Jul 2025

Procurement details

Source

Contracts Finder

Region

Westminster

Procurement method

Selective

Category

Services

Contract starts

11 Sept 2025

Contract ends

11 Sept 2027

CPV classifications

73110000

Research services

Lots

Lot default Restart Scheme Extension Customer Satisfaction Survey

£256,149

A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload,...

Delivery: United Kingdom

Awarded contract notice on Contracts Finder

10 Oct 2025

Awarded contract notice on Contracts Finder

Award notice · Web page

Awarded contract notice on Contracts Finder

10 Oct 2025

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.