Omnichannel Contact Centre Solution for BCP Council
Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.
Buyer
Bournemouth, Christchurch and Poole Council
Value
£724,000
Published
17 Jan 2025
Closes
22 Jun 2023
Procurement details
Source
Contracts Finder
Region
East Midlands
Procurement method
Other
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot default Omnichannel Contact Centre Solution for BCP Council
£724,000
Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.
Delivery: East Midlands · United Kingdom, East of England · United Kingdom, London · United Kingdom, North East · United Kingdom, North West · United Kingdom, Northern Ireland · United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
3 Nov 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Awarded contract notice on Contracts Finder
17 Jan 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.