Customer Service Committment Research
Assignment under the Market Research MR130001 Agreement Contract. HMRC has drafted a set of service commitments to support our staff in improving our customer service. To ensure our approach is sound, we wish to share this Customer Service Commitment with individuals, businesses and agents. The research will confirm whether our view of great customer service resonates with customers and will identify any gaps in our thinking.
Buyer
H M REVENUE & CUSTOMS
Value
£29,837
Published
20 Apr 2017
Closes
14 Jan 2017
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not Applicable
Category
Services
Contract starts
9 Apr 2017
Contract ends
12 May 2017
CPV classifications
73000000
Research and development services and related consultancy services
Lots
Lot default Customer Service Committment Research
£29,837
Assignment under the Market Research MR130001 Agreement Contract. HMRC has drafted a set of service commitments to support our staff in improving our customer service. To ensure our approach is sound, we wish to share this Customer Service Commitment with individuals, businesses and agents. The research will confirm whether our view of great customer service...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
20 Apr 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
Customer Service Commitment Research
Not provided
Customer Service Commitment Research
Tender notice · Word document
Contains public sector information licensed under the Open Government Licence v3.0.