Managing agent for Warm Home Local Grant via Watford Borough Council and Three Rivers District Council Framework for the Delivery of Domestic Retrofit Projects and Related Services...

"Services Provided include: - Publicity and marketing to develop awareness of the scheme in eligible households - The customer journey, including: engagement, elibility checking, distributing privacy notices and collecting and managing customer data, coordinating installation timeline between customer and installer, managing customer expectation and recording feedback - Management of retrofit installation, including: ​selecting installers and measures appropriate for each property, ensuring installations are deli...