Provision of a Corporate Contact Centre
Kingston upon Hull City Council is seeking a provider for a corporate contact centre provision, of mainly inbound calls, for a wide range of Council services. The service required is 24/7, including an emergency out of hours service for a number of Council Services. Additional information: This is a notification of a contract award
Buyer
KINGSTON-UPON-HULL CITY COUNCIL
Value
£6,850,000
Published
19 Jan 2017
Closes
21 Sept 2016
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other
Category
Services
Contract starts
1 Dec 2016
Contract ends
30 Nov 2021
CPV classifications
79512000
Call centre
Lots
Lot default Provision of a Corporate Contact Centre
£6,850,000
Kingston upon Hull City Council is seeking a provider for a corporate contact centre provision, of mainly inbound calls, for a wide range of Council services. The service required is 24/7, including an emergency out of hours service for a number of Council Services. Additional information: This is a notification of a contract award
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
19 Jan 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.