GB-Telford: Independent Health Complaints Advocacy Service & Advocacy to support Learning Disability Programme

The Council wishes to procure the following services: Lot 1 - Independent Health Complaints Advocacy Service (IHCAS) The Health and Social Care Act 2012 placed a duty on Local Authorities to commission a local Independent Health Complaints Advocacy Service. Local Authorities are required to commission the provision of assistance for individuals making or intending to make an NHS complaint (which includes a complaint to the Health Service Ombudsman). and Lot 2 - Advocacy service to support Learning Disability Progra...