Incident Management Software

The contract requires contractors to deliver a software fit for purpose within the Waltham Forest Control Centre and Incident Management team. The purpose is to ensure the efficient management of incidents within the Borough. This is critical to inhouse delivery of major and critical incidents. The software needs to: • Improve Incident Response Times To provide the Borough with an efficient way of handling major incidents that will rationalise the process and give staff more time to concentrate on the event that...