Out of hours contact centre call handling service
Provide an out-of-hours call handling service for1. Determine emergency call outs2. Logging repairs on Optivo systems3. Follow the Optivo defects procedure4. Managing heating calls for 26,000 propertiesService Provider to handle these calls in an appropriate manner and in accordance with the contractual procedures.
Buyer
Optivo
Value
Not provided
Published
20 Jul 2018
Closes
10 Aug 2018
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot default Out of hours contact centre call handling service
Value not provided
Provide an out-of-hours call handling service for1. Determine emergency call outs2. Logging repairs on Optivo systems3. Follow the Optivo defects procedure4. Managing heating calls for 26,000 propertiesService Provider to handle these calls in an appropriate manner and in accordance with the contractual procedures.
Delivery: South East · United Kingdom, South East, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
20 Jul 2018
Opportunity notice on Contracts Finder
Tender notice · Web page
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Not provided
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.