Provision of a Corporate Automatic Call Distribution System & Associated Services
Leicester City Council is seeking suppliers with a proven track record in providing an Automatic Call Distribution system. The Council requires qualified suppliers who have experience of providing a large ACD system to accommodate the Council's needs. The system will need to integrate with the Council's Microsoft Lync telephony system.
Buyer
Leicester City Council
Value
£1,000,000
Published
31 Mar 2018
Closes
26 Mar 2018
Procurement details
Source
Contracts Finder
Region
Leicester
Procurement method
Selective
Category
Services
Contract starts
31 Mar 2018
Contract ends
31 Mar 2028
CPV classifications
48000000
Software package and information systems
Lots
Lot default Provision of a Corporate Automatic Call Distribution System & Associated Services
£1,000,000
Leicester City Council is seeking suppliers with a proven track record in providing an Automatic Call Distribution system. The Council requires qualified suppliers who have experience of providing a large ACD system to accommodate the Council's needs. The system will need to integrate with the Council's Microsoft Lync telephony system.
Delivery: East Midlands · United Kingdom, East Midlands, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
31 Mar 2018
Awarded contract notice on Contracts Finder
Award notice · Web page
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Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.