Customer Experience - Digital Champions

The service we are looking to purchase has three key elements: • To support us with our digital inclusion goals and create a network of customer-focused digital champions that can feed into ongoing service design and improvements by supporting customers to access more digital services • Provide us with a learning solution that can flex to meet the varying needs of our customers and our current ways of working • Support to help and advise as we undergo our digital inclusion programme This will have a contract...