Appeal A Planning Decision

The Planning Inspectorate deals with planning appeals in England and Wales. The Operational Delivery Transformation programme (ODT) is transforming the Inspectorate's end-to-end appeals management to: o Make it easier and quicker for our customers to do business with us; o Support our staff to work as efficiently and effectively as possible; o Maximise the use of digital opportunities; and o Provide excellent value for money to the taxpayer. Problem to be solved The current appeals service takes too long, is confus...