Front Office Counter Services 2

The contracting authority was seeking a provider of a "Front Office" counterbased service to undertake a number of face-to-face customer service transactions at a national network of outlets throughout the UK. Transactions would have included, although not be limited to the following (the below are given for indicative purposes only): · completing or verifying paper-based documents such as passport applications and driving licences · digitally assisted service including support for citizens applying for governmen...